Better support is the reason for your project success.
Being a startup, if you are solving a problem that means your business growth is assured. But the same time you cannot compromise with your product performance and consistency. That’s why each startup spend a major share of their budget on in-house maintenance, correction and enhancements of software. That need lots of resource and working hours for the employees, taking attention away for their core business activities. Here, Codegait Labs support our clients to focus on their core business and handle all software support being like their own in-house team.
Since the inception, Codegait Labs has been catering to our clients in maintenance and support service for technology and consultations. We always try to take burden off from our client’s busy shoulders.
We have categorized our software maintenance service into these;
Includes code optimization, restructuring or rewriting. This activity we operate for an existing solution that is not performing well.
Covers fixing minor glitches, streamlining certain modules and over call product refinement. With this we polish a product and make ready for the market.
Software improvements and additional of new features and functionalities. An On-going process for successful project to give new experiences to your users.
Support in real-time for problem solving, bug fixing and correcting technical faults. If you are planning to launch a product this is very important for initial months.
Based on users feedback, remodeling and restructuring of a working software. Sometimes a business need to go in different way and then this support works well.
Over the top 24*7 on call support. It works as booster when you launch your new product.
Each business growth cycle is different from another one based on the nature, timing and demand. Codegait as a professional company analyse the support needs. We try to keep a perfect combinations of task that is needed to address during the business operation or even at the time of product launch.
We promote not to go with a ready package kind support and waste money for idle efforts. It’s time to pay as you go and utilize your money in product growth. Before going for any support package we look into these basics;
- How much actual involvement is needed?
- What are the task we have to take care?
- What specific tasks are critical?
- What is the operation hours and who is responsible?
- What is the response time?
We always put effort to understand the actual requirement and suggest what is better to go with. This ensure the optimum utilization of support resource and the same time proper execution. We give you plans and time to analyze by clarifying all queries. We look forward for product success which is a motivation fuel for our daily operations.
In some cases we follow a different method to handle a specific support need. We choose any one approach based on the situation.
- Adaptive model
- Corrective Model
- Perfective Model
- Preventive Model
Let’s talk about your support need and give us a chance us to design your support plan. We will rock together!