Maintenance & Support

Better support is the reason for your project success.

Being a startup, if you are solving a problem that means your business growth is assured. But the same time you cannot compromise with your product performance and consistency. That’s why each startup spend a major share of their budget on in-house maintenance, correction and enhancements of software. That need lots of resource and working hours for the employees, taking attention away for their core business activities. Here, Codegait Labs support our clients to focus on their core business and handle all software support being like their own in-house team.

Since the inception, Codegait Labs has been catering to our clients in maintenance and support service for technology and consultations. We always try to take burden off from our client’s busy shoulders.

We have categorized our software maintenance service into these;

Technical Improvements
Includes code optimization, restructuring or rewriting. This activity we operate for an existing solution that is not performing well.

Software Enhancements
Covers fixing minor glitches, streamlining certain modules and over call product refinement. With this we polish a product and make ready for the market.

Regular Upgrades
Software improvements and additional of new features and functionalities. An On-going process for successful project to give new experiences to your users.

Real-time Support
Support in real-time for problem solving, bug fixing and correcting technical faults. If you are planning to launch a product this is very important for initial months.

Technical Modifications
Based on users feedback, remodeling and restructuring of a working software. Sometimes a business need to go in different way and then this support works well.

Help-desk Assistance
Over the top 24*7 on call support. It works as booster when you launch your new product.

Each business growth cycle is different from another one based on the nature, timing and demand. Codegait as a professional company analyse the support needs. We try to keep a perfect combinations of task that is needed to address during the business operation or even at the time of product launch.

We promote not to go with a ready package kind support and waste money for idle efforts. It’s time to pay as you go and utilize your money in product growth. Before going for any support package we look into these basics;

  • How much actual involvement is needed?
  • What are the task we have to take care?
  • What specific tasks are critical?
  • What is the operation hours and who is responsible?
  • What is the response time?

We always put effort to understand the actual requirement and suggest what is better to go with. This ensure the optimum utilization of support resource and the same time proper execution. We give you plans and time to analyze by clarifying all queries. We look forward for product success which is a motivation fuel for our daily operations.

In some cases we follow a different method to handle a specific support need. We choose any one approach based on the situation.

  • Adaptive model
  • Corrective Model
  • Perfective Model
  • Preventive Model

Let’s talk about your support need and give us a chance us to design your support plan. We will rock together!

Testimonials

Reliable, Professional and Simply Great at what they Do

“Reliable, Professional and Simply Great at what they Do”

Great thanks to Codegait team for having such professionalism during our software development. The team always strives to bring productive results. The best part that I got a full team that includes app and website developers, content writers, as well as a support resource. It worth to mention Codegait team was always available for any query to assist my local team ...Great going Codegait... You all inspire me a lot.

Michael Ovtchinnikov
Founder / Startup Business
Fast Development and Great Communication

“Fast Development and Great Communication”

I was looking for a Mobile Development Team to work for my idea. I am not technical so I was expecting someone who can handle this idea from zero to launch. The same time I contacted 3 teams and this Codegait team was so impressive. Instead of Mobile Apps Development, they are very good in term of product modeling. The best part of this team is the document approach for clients like me. I got multiple design options and revisions what I asked. I am very happy with the outcome and recommend anyone looking to hire app developers.

Joshua Abramovitz
Co-Founder / Music App 4bar
Excellent Company To Work With

“Excellent Company To Work With”

Looking for a developer, I recommend this Codegait Team. I collaborated with Codegait to develop an eCommerce platform for my fashion brand. I really enjoyed the milestone planning and development process. My assigned project manager (Veda) was very active. In the future, we are planning to go for mobile apps and for sure this team will be the first and final choice. I am happy with my product and here to appreciate their dedication.

Nicholas Garwood
Founder / The Only Way Is Granite
Exceeded our Expectations

“Met and Exceeded our Expectations”

I tried them first with $59 USD project to design a landing page. They have an awesome team. My first project was in 2014 and till now I have done 20+ projects and it keeps going. Paul is the man who guides me for every state of the project and I swear he works as a partner and understand my situations too. I accept I started work as a trial as I have gone through many other vendors with mixed experience. My search ended here and they always co-operate to achieve my client's expectations. I strongly recommend this team.

Jessica Botelho
Business Manager / Brokerage Firm

The Basics !